COVID – 19 Policies

We have reviewed our policies and strengthened them where needed in accordance with recommendations from the Ministry of Health of Ontario and the College of Massage Therapists of Ontario (CMTO).

We are asking for your cooperation in these policies. Before your appointment please take the time to read the following:

  • Please wait outside the building or in your vehicle until your scheduled appointment time. We have a very thorough cleaning process between clients and want to make sure the clinic is thoroughly cleaned before you enter.
  • Five minutes before your scheduled appointment time please call 613-929-5918. This is so we can ask you a few questions as part of our active COVID-19 screening process. If we must reschedule your appointment due to this screening, there will be no cancellation fee.
  • Hand sanitizer will be available outside of the room, and the new standards require you to sanitize your hands before & after your treatment. A cloth or medical mask is required and will be available for purchase of 2$ if you do not have one. We will be wearing a medical mask during your treatment.
  • Also a gentle reminder to please arrive on time for your appointment. The length of time necessary to clean between appointments has increased and thus we need to end appointments on time in order to stay on schedule.

Before COVID-19, we maintained excellent hygiene practices as required by the college of massage therapists. In light of the current climate, we have strengthened these policies.

All surfaces and linens touched during treatment will be removed or cleaned using the “wipe-twice” (first to clean and again to disinfect) method between clients.

We are using a disinfectant and hand sanitizer approved by the Ministry of Health for use during COVID-19 and a professional laundry service.

Any items that cannot be easily cleaned or do not have a washable cover such as upholstered fabric have been removed from the clinic.

All therapists have completed Public Health Ontario’s online modules for “Infection Prevention and Control Fundamentals”.

If you have any questions or concerns, please do reach out.